FAQ
What is the difference between silicone and TPE?
Silicone
- A bit harder than TPE but also more durable.
- More expensive.
- Easier to clean.
TPE
- TPE is softer to the touch.
- More realistic ‘jiggling’ of body parts (breasts, ass, etc).
- The material is more elastic which allows the dolls to be more flexible at their joints.
- Good heat retention.
- Less expensive.
- Less durable than Silicone – more care is required to clean and care for it properly.
For more information clik: TPE VS Silicone Sex Doll: Which Is Your Best Choice
How long will a sex doll last?
A sex doll will last anywhere from 2 years to 10 years depending on usage and care. A sex doll that gets frequently used and moved will be more likely to suffer wear and tear. There are many things doll owners can do to preserve and maintain their sex dolls. If damage does occur it is also quite easy to perform repairs on your sex doll.
How do you clean a sex doll?
Cleaning a sex doll after use is a very important part of owning a sex doll. Not only will you keep your doll in great condition, but you will also protect yourself from harm. Luckily, cleaning your sex doll is an easy process that can be completed in minutes.
Please see these helpful guides from our blog:
What's the best way to store a sex doll?
The best way to store your sex doll is vertically, preferably hanging from something, perhaps in your closet.
Each of our sex dolls comes with a storage kit that will allow you to hang your sex doll for easy storage. By hanging your sex doll in a cool, dark place she will be safe from damage. There are other storage solutions as well if hanging isn’t a possibility.
Placing your doll in a sitting position, or lying on her back are both popular storage positions as well, just make sure she is not wearing any tight clothing or dark colored fabrics for a long period. Dark color fabric may stain the doll’s skin after prolonged exposure.
Will the doll's skin stain?
The doll’s skin although durable and resistant to rips, tears, and stains is not indestructible. You should be careful to keep your doll away from dark fabrics and tight clothing. If you like dark clothing you should be sure to wash it before putting it on your doll, and be sure not to store her with the clothing on. The best clothing for dolls is light colored, loose fitting fabrics.
How long does shipping take?
- Sex Dolls In Stock(Same As Product Picture):
- USA: 3-7 days.
- Canada: 5-12 days.
- Europe: 3-7 days
- Customized Sex Dolls: 3-4 weeks
- Torsos & Butts: 5-10 days.
- Sex Toys: 10 – 14 days
Note: Customized sex dolls will be shipped from the factory in China. You’ll receive a second email 3-5 days after ordering when it is ready to ship. when it is ready to ship.
Can I pick up my sex doll instead of having it delivered to my door?
Yes, if you prefer to pick up your sex doll instead of having it delivered to your residence you can arrange to pick it up at your local FedEx or UPS instead.
What to do if i find shipping damage?
When you receive the goods, please open the box immediately. If you find any damage during transportation, please notify the logistics company and us as soon as possible. Our returns & refund team will help you to deal with it.
What if I do't want it anymore after I paid?
Dolls (Produced by order)
- Products are not shipped
- 100% refund within 24 hours.
- If an order is canceled after 24 hours we will charge 30% for the labor cost and refund the remaining 70% to you.
- Products are shipped
- The products are produced by order so the order can not be canceled.
Torso, Butts & Toys
- Products are not shipped:
- A 20% cancellation fee will be charged.
- If products are shipped:
- Order can not be canceled.
Countries We Ship to
We are delighted to serve a wide range of countries across the globe.