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Production and delivery time
Customized dolls: TPE dolls usually take 2-3 weeks for production and 7-15 days for shipment; silicone dolls will take 4-8 weeks to make and arrive in 7-15 days.
Dolls in Stock: Ships within 2 days! Delivery time according to your location. If it is out of stock, we will send you an email to let you know.
Return policy
Adult products are generally not accepted for returns. Returns will be accepted if your doll is brand new, unused. Once we verify that the package is in good condition, we will refund the remaining amount to you after deducting a certain fee (shipping fee and restocking fee).
For more information, please check our Return & Refund policies.
Payment Methods
Thank you very much for your trust in XTouchstore. We will ensure safe payment. You don’t have to worry about the security of your information at XTouchstore.
You can pay easily by Credit Card or PayPal.
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Service@xtouchstore.com
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Contact
- Phone number: +1 323 366 8194
- Email: service@xtouchstore.com
Hours of operation
- Monday – Thursday: 10a – 7p PT
- Friday: 10a – 6p PT
- Saturday – Sunday: 1p – 6p PT
Address
92 Shanghai Road West, New Territories, HongKong.
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