Payment Methods

Thank you very much for your trust in XTouchstore. We will ensure safe payment. You don’t have to worry about the security of your information at XTouchstore. If you encounter any problems during the payment process, you can contact us in time.

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Credit Card

You can pay with a credit card directly. We accept Visa, Mastercard, JCB, Discover, and American Express.

Due to the high unit price of our products, your credit card is restricted from making large transactions, so you may receive a transaction risk warning from the bank during the transaction. If your payment is declined, call your bank to let the transaction be allowed. If you still can’t make the payment, select PayPal invoice.

PayPal

PayPal is the most convenient payment method in the world! Through PayPal, we accept MasterCard, VISA, American Express, Discover, and bank transfers. 

Buy Now & Pay Over Time With PayPal Credit

Enjoy interest-free payments if paid in full in 6 months; the approval process is fast, with no annual fees. Longer than 6-month payment options are available. PayPal Credit Is For US & UK Customers.  Apply for PayPal Credit Here! 

How to use PayPal: 

      • Selecting a preferred payment method:  You can choose any payment method in your PayPal account as your preferred payment method in the Payments section of your account settings.

      • Can I pay by PayPal without creating a PayPal account? At the end of the ordering process, you will be directed to PayPal. If you prefer not to create an account, Please select the option ‘Don’t have a PayPal account?’ and you can enter your card details and confirm the payment as a PayPal guest.

      • Are my card details safe? For your security, your card information is encrypted by SSL technology. This high standard of security means shopping with a card on JoyLoveDolls is safe and secure, and ensures that your data will under no circumstances be accessible by third parties.

    How to ensure payment security

    1. We use a reputable and secure payment gateway that is certified by PCI DSS (Payment Card Industry Data Security Standard). This will ensure that all payment transactions are encrypted and protected against unauthorized access.

    2. Secure Sockets Layer (SSL) certificate is a security protocol that encrypts the data transfer between the web server and the browser. Yourdoll.com has an SSL certificate. Your personal and financial information is being transmitted securely.

    3. We take data privacy seriously and always protect your personal information.

    Why Does My Payment Fail?

    Internet Explorer is not supported.

    • Please note that our system currently does not work well with an In Internet Explorer browser. If you’re using IE, then the Firefox and Google Chrome will be the best choice. If the same issue happens, kindly refer to the following details.

    PayPal is blocking the purchase.

    • Your Credit Card or Debit Card issues (such as an invalid card, expired card, the amount exceeds, the card is disabled, etc.)
    • Your Credit Card or Debit Card issues with International transactions (Ensure the buyer credit cards and debit cards are allowed to buy online from overseas merchants)
    • If you are receiving a receipt error for a PayPal order then likely there is an issue with your PayPal funding source. Please contact PayPal.com support for more information.

    Check Your Card.

    • Do Not Honor: The bank is unwilling to accept the transaction.
    • Insufficient Funds: The account did not have sufficient funds to cover the transaction amount at the time of the transaction.
    • Limit Exceeded: The attempted transaction exceeds the withdrawal limit of the account.
    • Expired Card: Card is expired. The customer will need to use a different card.
    • Invalid Credit Card Number: The customer entered an invalid payment method or made a typo in their credit card information.
    • Invalid Expiration Date: The customer entered an invalid payment method or made a typo in their card expiration date. Have the customer correct their payment information and attempt the transaction again – if the decline persists, they will need to contact their bank.
    • Card Issuer Declined CVV: The customer entered in an invalid security code or made a typo in their card information. Have the customer attempt the transaction again – if the decline persists, the customer will need to contact their bank.
    • Based on Location: The bank declined based on location.
    • Bank’s Fraud Rules: The bank’s fraud rules blocked the transaction.

    If your payment won’t process with your PayPal account or you’re still having problems with your card, try:

    • Make the purchase again in a browser that’s in Incognito mode, or in a different browser, or
    • Changing your payment method at checkout, or use a different credit card or PayPal account, or
    • If none of these issues apply, please contact us with your order number(if there is), name and email address, error notification, and the screenshot of the error, we will check the details and assist you in continuing the order.

    Last but not least, note that you should be able to receive detailed information for any failed or successful transaction from your bank. If a payment fails, do not hesitate to contact your bank or contact us.

    Shopping Cart